Right to Interest

Many buyers are reporting long delays in receiving their refunds from StubHub, and sellers are experiencing significant delays in receiving their payments for successfully completed sales, which far exceed the 5-8 days after the event promised in the Seller Policies. I have had two sellers due over $80k each in sales proceeds on over 100 successful orders each. StubHub inexplicably stopped paying one seller dating all the way back to April 2024 (two years ago), effectively holding onto funds and earning interest on payments it had no right to for two years! Meanwhile, StubHub's stock price has fallen over 70% since its September 2025 IPO, and the company appears desperate to make its performance look better.  

In the recent earnings call, highlighted statements from StubHub's CFO Connie James reveal that Ms. James is proud to have extracted $41 million in interest off of delayed refunds and seller payments. This predatory practice allows StubHub to take advantage of both buyers and sellers. I have never once seen StubHub voluntarily pass along any interest on payments to my buyer or seller clients, even when it finally provides a long overdue refund or payment months or years later. I always fight for my clients' right to interest on these delayed amounts and advocate for legal representation for buyers and sellers affected by such practices.